Find the most frequently asked questions below.

Please contact us by mail at happy@origins.virunga.org

Simply browse our selection, add your favorite items to your cart, and head to checkout. Here, you'll enter your contact information, select your preferred payment method, and provide your delivery address. Once payment is completed, you'll receive a confirmation email at the address you provided

The delivery costs are calculated based on the delivery location. You will see those costs once you insert the delivery address. Please note that for all orders over €60 the delivery costs are free!

We do not work with an exclusive carrier. Depending on the delivery location, we are selecting the best carrier.

Unfortunately, we do not deliver out of the Schengen area yet. We are working on it!

Your order will be delivered in the next 4-7 days. You will receive a tracking link once we have selected your carrier.

At this time, we do not accept cryptocurrency as a form of payment.

All our products are sourced, crafted, and packaged in the Democratic Republic of Congo. Our partners and factories are strategically situated on the outskirts of Virunga National Park. For further details, please visit: Where We Work

If you have not received a confirmation, please contact us at happy@origins.virunga.org

By purchasing from Virunga Origins you are helping to safeguard Virunga National Park. To make a donation, please visit Support Virunga National Park

Virunga Origins only sells finished products.

If you would like to receive and invoice for your order please contact us at happy@origins.virunga.org